SERVPRO of Cookeville / Carthage / Smithville / Woodbury Employee Photos

Lee Craighead

Lee Craighead

Lee Craighead, owner of SERVPRO of Cookeville/Carthage/Smithville/Woodbury, grew up in Smith and Macon counties. Following high school, he moved to Fort Benning, GA and completed the Ranger Indoctrination Program. He served as an Army Ranger in both Afghanistan and Iraq. After 4 tours, he joined the National Guard, serving a total of 10 years. During this time he graduated from Troy University, getting his Bachelors Degree in Business. He moved back to Tennessee and worked for SERVPRO Corporate in Gallatin in the HR department. Following his own ambitions and the SERVPRO dream, he bought SERVPRO of Cookeville in September 2014.

Jessica Keen

Jessica Keen

Jessica Keen is the Business Development Representative of SERVPRO of Cookeville/Carthage/Smithville/Woodbury. She is a previous SERVPRO corporate employee, but most recently was a Customer Relations Manager. Jessica is instrumental in generating new water restoration, mold remediation, and fire and smoke restoration work. She has developed personal relationships with many insurance agents throughout our area, thus making the claims process as efficient as possible.

Jacob Corona

Jacob Corona

Jacob is the Construction Manager at SERVPRO of Cookeville/Carthage/Smithville/Woodbury. He has over a decade of construction experience before joining us, and has been in his role here for three years. After the fire and water restoration is complete, Jacob brings his team in to start the rebuilding process to truly make your residential or commercial property disaster "Like It Never Even Happened".

Tyler Short

Tyler Short

Tyler Short is a repair technician and is instrumental in our rebuild process. Tyler moved here from Arizona, where he worked with a construction company that subcontracted for another SERVPRO franchise. His experience makes him very valuable to our team.

Lesa McCartt

Lesa McCartt

Lesa is our Office Manager and handles everything behind the scenes at SERVPRO of Cookeville/Carthage/Smithville/Woodbury. She has several years of experience as an office admin and has worked for a State Farm Agency. She's an excellent multi-tasker, pays extreme attention to detail, and her experience in insurance is a huge help to us and our customers.